Frequently asked questions
How many guests per room?
Two guests at most per room, in both Obsidian and Emerald.
Are the spa bath and bathroom private?
Yes. Each room has its own spa bath and private bathroom.
What are the check-in and check-out times?
Check-in from 15:00, check-out by 11:00 (Swiss time).
What is the cancellation policy?
For direct bookings, a full refund up to 7 days before arrival; after that, or for no-shows, the full stay is charged.
Can I book online directly?
Not yet. Meanwhile, book through Booking.com or write to us from the Contact page.
Where is ChauxRooms?
In La Chaux-de-Fonds, Switzerland. The precise address will be published soon.